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Rupena's Fine Foods

what our customers say

retail customers | Rupena's Fine Foods

7641 West Beloit Road, West Allis, Wisconsin 53219 USA
Ph: (414)543-7447, Fax: (414)543-7570
www.rupenas.com

"One cashier, a young girl working her first job, learned the system in less then a minute. My other cashiers logged out of the old system, and into CRE; it seemed like some were pros right away, without training." -- Matt Rupena, Owner

Don't Shop Here While You're Hungry

Rupena's Fine Foods, an upscale food market located in West Allis, Wisconsin, offers a lot more then your average grocery store. The bakery and deli department offers everything you would need to compliment a meal, including cold cuts, freshly made salads, breads, muffins, and the cheese that Wisconsin is famed for. Their meat department carries the freshest meats and seafood, which can be purchased in store or ordered online and shipped fresh to your door. Rupena's catering professionals are available to discuss their standard menus, or to prepare something specific for your special occasion.

Train your Cashiers in Under 60 Seconds

Ease of use was a very important feature that Matt Rupena, owner of Rupenas, was looking for when choosing his grocery point of sale system. "We looked at a lot of grocery POS systems before switching from our old system. Our store is open seven days a week, and I wanted something that the cashiers would have no problem picking up." Matt picked Cash Register Express, a point of sale system that is easy to learn and easy to use. There are many touch screen buttons (with keyboard shortcuts) such as the quick-payment buttons, which allow you to end a transaction by cash, check, credit card or on account with the touch of one button. "One cashier, a young girl working her first job, learned the system in less then a minute. My other cashiers logged out of the old system, and into CRE. It seemed like some were pros right away, without training."

Every Lane is Express

At Rupenas, it's fairly common that somebody will come in for a gallon of milk, and leave with that plus some fresh rolls, deli salads and a few steaks for dinner. Very few people check out with fewer then ten items. Matt was looking to speed up checkout, and adopting pcAmerica's internet based credit card processing was a great way to do that. "My customers and I are both amazed at how fast the credit cards process. The card is swiped, and in less then two seconds the receipt prints with an approval. It used to take well over twenty!"

Technology Touches Rupenas

The grocery point of sale system at Rupenas encompasses the latest technology available in the grocery industry. Each register includes a touch screen monitor, which is used with Cash Register Express for many one touch functions, and also for the built-in touch screen lookup. According to Matt, "The touch screen lookup is another feature that sets Cash Register Express above the rest. My cashiers don't have to remember produce codes; instead, they touch the lookup button, touch produce, and touch apples." As soon as apples are selected, the scanner-scales automatically weigh the apples and charge the correct price. Cash Register Express supports the new Sunrise 2005 bar code regulations, which increases the number of digits in a UPC bar code to 14 by the year 2005. Many grocery stores will have to replace their system to support this, however, Matt is "happy that my system is already compliant, and has been for years. When the new bar codes hit the shelves, I don't have to make a single system change. pcAmerica and CRE seem to be on top of the latest technology."