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135.ht1_small“Cash Register Express is just amazingly fast. Even credit card transactions only take a few seconds. Lines move faster, people don’t have to wait.”
- Henry Kosiner, Owner

what our customers say

retail customers | Big Daddy's Liquor

“I know nothing about computers.”

“The speed of Cash Register Express is just amazing.”

Henry Kosiner, owner of Big Daddy’s Wine & Liquor in New City, New York, is just not comfortable with computers. He is actually one of our most computer adverse customers and also a typical business owner.

In our 29 years of computerizing small businesses, Henry Kosiner typified one class of customer that is quite typical. He is a brilliant business owner who doesn’t particularly believe in the benefit of computers. Big Daddy’s Wine & Liquor has over 2,500 SKU’s. Henry took over the business from his father and he has successfully run the oldest and most successful liquor business in the area since 1962.

Henry, like other business owners in his class is not a big fan of computers. However, with over 2,500 items and tens of thousands of total items in the store, Henry can pick out a single bottle of liquor that has been touched, moved, or sold without a computer. He also personally knows just about every single customer that walks into his store. He also can give you a fairly accurate picture of sales and profits, without looking at his computer. Big Daddy’s Wine & Liquor computerized with The General Store back in 1985 and recently switched to a more modern Cash Register Express. He loves the product and says that he is just amazed at the speed. He can check out a customer using a credit card in seconds. Like most business owners, Henry was reluctant to spend extra money on a faster receipt printer or touch screen. His son Jeffrey, who will one day take over the business, understood the value of the best and went with a new Epson Thermal Printer, online credit card processing and touch screens. Now, Henry is just amazed. “Cash Register Express is just amazingly fast. Even credit card transactions only take a few seconds. Lines move faster, people don’t have to wait.”

So, why use computers? Henry wants to spend more time away from the store and his son Jeffrey is doing a great job. Computerizing allows a store owner to quantify profits and losses, see the fastest selling items, order more efficiently, and reduce theft when you are not around to “eyeball” those missing or stolen bottles. It is a great way of monitoring especially your employees. Are they watching the store like you would watch the store?

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